NORTH AMERICAN wide Shipping via Canada Post.
All items are sold ready to ship from the Cowichan Valley on Vancouver Island, Canada. Order will be dispatched within 2-4 days of order being placed. From there, parcels will be shipped within approximately 4-8 business days. Longer for US bound parcels, US Customs processing time dependent.
SHIPPING COSTS- Shipping costs are best estimated at checkout to cover the costs of shipping. A refund will be issued if shipping estimates are off, but for the most part they are accurate.
WILL COMBINE ORDERS - if you put through two separate orders on a restock day to the same address *with the same customer name, I will pack them together (if it can all fit). A refund will be issued for the difference once the parcel is packed and weighed.
LOCAL PICK UPS- Free contactless Local pick-up is an option at checkout for those in and near Duncan B.C., just select Customer Pick-Up at checkout to waive the shipping fees. Customers will be contacted to arrange a time and for location info within 24 hours.
*US customers are responsible for any additional costs related to customs or duties.
**Double check you've input the correct mailing address. If you have made an error in your mailing address, contact me right away by email, firstname.lastname@example.org to correct it. The customer is responsible for the costs associated with providing inaccurate mailing addresses; the initial shipping fee, return to sender fee & ship again fees (if you wish to resend). Needless to say it's expensive and a hassle, so let's avoid that by double checking those addresses please!
Please see Return Policy for Damaged During Shipping or Lost or Stolen Packages.