Shipping Info

NORTH AMERICAN wide Shipping via Fedex, UPS, Purolator or Canada Post.

All items are sold ready to ship from the Cowichan Valley on Vancouver Island, Canada. Order will be dispatched within 2-4 days of order being placed.  From there, parcels will be shipped within approximately 4-8 business days. Longer for US bound parcels, US Customs processing time dependent.

SHIPPING COSTS- Shipping costs are best estimated at checkout to cover the costs of shipping. A refund will be issued if shipping estimates are off, but for the most part they are accurate.

WILL COMBINE ORDERS - if you put through two separate orders on a restock day to the same address *with the same customer name, I will pack them together (if it can all fit). A refund will be issued for the difference once the parcel is packed and weighed.

LOCAL PICK UPS- Free contactless Local pick-up is an option at checkout for those in and near Duncan B.C., just select Customer Pick-Up at checkout to waive the shipping fees. Customers will be contacted to arrange a time and for location info within 24 hours.

*US customers are responsible for any additional costs related to customs, brokerage or duties.

**Double check you've input the correct mailing address. If you have made an error in your mailing address, contact me right away by email. The customer is responsible for the costs associated with providing inaccurate mailing addresses; the initial shipping fee, return to sender fee & ship again fees (if you wish to resend). Needless to say it's expensive and a hassle, so let's avoid that by double checking those addresses please!

Please see Return Policy for Damaged During Shipping or Lost or Stolen Packages.